Grimsby Power provides various services within its service area. If your streetlight is out, or you have a question about tree trimming or about electrical cable locates, we can help. For convenience, the forms for each of these services is provided in this section.
Please note that you should contact us for electrical cable locates before you drive stakes, blast, drill or dig on municipal property. This could save you from possible injury or death.
Grimsby Power is not part of the Ontario One-Call. If you need to find water, gas or telecommunications lines, please contact the appropriate personnel. More information is provided in the Safety-Call Before You Dig section of this website.
CEAP provides a one time, on-bill credit to eligible residential electricity customers.
READ ALL ARTICLESCEAP provides a one time, on-bill credit to eligible residential electricity customers.
Learn MoreTogether we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.
Learn MoreGrimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...
Learn MoreThe Government of Ontario is extending temporary relief to Ontarians impacted by COVID-19.
Learn MoreEffective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...
Learn MoreOntario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers tha ...
Learn MoreEffective June 1, 2020, the Government of Ontario introduced the new fixed COVID-19 recovery rate of 12 ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.