E-Billing - your green alternative to paper bills! Once you've registered with this service you'll no longer receive a monthly electricity bill in the mail. Each month you'll receive an e-mail notification that your bill is ready to view. To access you invoices you'll need to log-in to our e-billing portal.
The terms of payment and methods of payment remain unchanged. Customers remain responsible for paying electricity bills on a timely basis.
Tips and Troubleshooting: Tips and Troubleshooting (external PDF link)
Frequently Asked Questions about e-Billing: FAQs on e-Billing (external PDF link)
*Online billing history will be available for the last 12 months of invoices only.
CEAP provides a one time, on-bill credit to eligible residential electricity customers.
READ ALL ARTICLESCEAP provides a one time, on-bill credit to eligible residential electricity customers.
Learn MoreTogether we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.
Learn MoreThe Government of Ontario is extending temporary relief to Ontarians impacted by COVID-19.
Learn MoreOntario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers tha ...
Learn MoreEffective June 1, 2020, the Government of Ontario introduced the new fixed COVID-19 recovery rate of 12 ...
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.