GPI is committed to upholding a high level of excellence in servicing all of our customers by removing barriers that impede accessibility. We strive at all times to deliver our goods and services in a way that respects the dignity and independence of people with disabilities.
GPI believes in providing an environment that is accessible for all and strives to provide a customer experience that needs or exceeds your expectations. We are committed to improving accessibility for all persons who use our services and we welcome your comments, questions and suggestions about the provision of our services to people with disabilities. Please contact us should you have any inquiries.
Email: accessibility@grimsbypower.com
Phone: 905-945-5437
Mail: 231 Roberts Road, Grimsby, ON L3M 5N2
Grimsby Power is introducing a new customer account portal. The new portal gives customers access to electronic bills and consumption information in one easy to use portal. To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”. ACCESS TO REGISTER AND LOGIN
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If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.