Posted October 28th, 2022
Contact your utility right away to find out about payment options. Payment arrangements with Grimsby Power can help you avoid late payment charges and potential disconnection of service.
Eligible customers can access bill payment support programs such as the Low-income Energy Assistance Program (LEAP) and the Ontario Electricity Support Program (OESP). And, to protect low-income customers, there are also special customer service rules that include allowing more time to pay overdue amounts under an arrears payment plan. Learn more about these programs and customer service rules at OEB.ca/billhelp
IMPORTANT: Electricity and natural gas distributors cannot disconnect residential customers for non-payment during the winter disconnection ban period of November 15 to April 30. However, because they can continue to charge late payment fees on past due amounts, it is important you remain in contact with your utility during this period and explore payment options that may be available to you.
Read Full ArticlePosted January 5th, 2022
Grimsby Power is introducing a new customer account portal.
The new portal gives customers access to electronic bills and consumption information in one easy to use portal.
To gain access to e-billing and the new customer account portal, click the link below and click “Register Now”.
Read Full ArticleFor more information about the 2023 supply mix please click here.
READ ALL ARTICLESFor more information about the 2023 supply mix please click here.
Learn MoreGrimsby Power filed an IRM application with the Ontario Energy Board (OEB) on August 15, 2024 ...
Learn MoreNew Time of Use, Ultra-Low Overnight and Tiered Electricity Prices Effective November 1, 2024 The following rates apply ...
Learn MoreYou could get a monthly, on-bill credit of $35 or more ...
Learn MoreGrimsby Power has been notified that individuals representing themselves as a utility responsible for providing power a ...
Learn MoreOn August 17, 2023, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) to change rates effective ...
Learn MoreThe following rates apply to the Electricity line on your bill: Winter Time-of-Use TOU On-Peak 18 ...
Learn MoreOn August 15, 2024, Grimsby Power filed an IRM application with the Ontario Energy Board (OEB) to change rates effectiv ...
Learn MoreWith the work stoppage at Canada Post delivery of mail will be delayed ...
Learn MoreElectricity prices remain unchanged however summer Time-of-Use hours and Tiered Thresholds are in effect from May 1, 202 ...
Learn MoreGrimsby Power is introducing a new customer account portal ...
Learn More
If you are digging a hole deeper than 30 cm (12 inches) you require a locate to ensure there are no underground power lines. Accidently digging into one of these lines can be very dangerous and expensive. To request a locate, please contact Ontario One Call at 1-800-400-2255. Please call at least one week before you plan to dig.