Electricity Relief for Families & Small Businesses

Posted March 24th, 2020

In response to the outbreak of COVID-19, the Government of Ontario issued an Emergency Order under the Emergency Management and Civil Protection Act. As a result, starting on March 24, 2020 residential and small business customers on time-of-use (TOU) pricing will pay 10.1 ¢/kWh no matter what time of day the electricity is consumed. This means that TOU customers will be paying the “off-peak” price throughout the day as long as the Emergency Order remains in place. The Government has indicated that it intends to keep the 10.1 ¢/kWh pricing in place for 45 days.

The 10.1 ¢/kWh pricing applies automatically – no customer action is required. Some customers may receive a bill before their utility or unit sub-meter provider is able to implement the price change, in which case they will receive a credit on the following bill.

For more information please visit the Ontario Energy Board website at oeb.ca.

SHARE THIS ARTICLE

WHAT'S NEW?

Recent news

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

READ ALL ARTICLES
COVID-19 Energy Assistance Program (CEAP)
on Jul 13, 2020

CEAP provides a one time, on-bill credit to eligible residential electricity customers.

Learn More
Go Paperless to Support GBF
on Jul 31, 2020

Together we can do more. Grimsby Power is asking its customers to help those in need by switching to e-billing.

Learn More
Rate Change Effective January 1, 2021
on Sep 2, 2020

Grimsby Power has applied to the Ontario Energy Board for a change in rates effective January 1, 2021 ...

Learn More
Government Extends Emergency Relief to May 31, 2020
on May 6, 2020

The Government of Ontario is extending temporary relief to Ontarians impacted by COVID-19.

Learn More
Customer Choice - Effective November 1, 2020 Customers Can Opt Out of Time-of-Use Pricing
on Oct 13, 2020

Effective November 1, 2020 customers paying electricity based on Time-of-Use rates, On, Mid and Off peak, can opt out of ...

Learn More
Deferral of Global Adjustment Charges
on May 4, 2020

Ontario is deferring a portion of Global Adjustment (GA) charges for industrial and commercial electricity consumers tha ...

Learn More
COVID-19 Recovery Rate 12.8 Cents & Support for Customers
on Jun 12, 2020

Effective June 1, 2020, the Government of Ontario introduced the new fixed COVID-19 recovery rate of 12 ...

Learn More