Grimsby Power Incorporated is committed to providing the residents and businesses of Grimsby with a safe and reliable supply of electricity while operating effectively and efficiently at an equitable cost.
Grimsby Power is dedicated to maintaining and upgrading its distribution system equipment and is committed to complete its business plan for future growth within the service area of Grimsby.
Grimsby Power is currently conducting a Customer Satisfaction Survey. The survey is being conducted by Advanis on behalf of Grimsby Power. During the survey you will not be asked for any financial information. If you have any questions about the survey please do not hesitate to contact us at 905-945-5437.
On January 1, 2017, your electricity costs will go down 8%. The Ontario government is reducing electricity costs by rebating an amount equal to the provincial portion of the HST on your monthly hydro bill. That’s an 8% rebate for Ontario families, and on average will mean $130 more in your pocket each year.
This is part of Ontario’s plan to help people with the costs of everyday living by reducing electricity costs. Across Ontario, about five million residential consumers, farms and small businesses will benefit from this rebate.
Grimsby Power has until July 1, 2017 to implement these savings onto your bill. Applicable savings will be retroactive to electricity used on or after January 1, 2017.
Beginning Monday November 28th Grimsby Power’s main front office will be under renovation. The renovation will last up to 4 weeks. During this time an alternative side door will be open for public access. Please call the office at 905-945-5437 as a customer accounts representative may be able to provide help over the phone. The drive thru drop off kiosk will still be available for payment drop off. Normal office hours will be in effect from 8:30am to 4:30pm. All office deliveries should be dropped off at the alternate side door.