Grimsby Power Incorporated is committed to providing the residents and businesses of Grimsby with a safe and reliable supply of electricity while operating effectively and efficiently at an equitable cost.
Grimsby Power is dedicated to maintaining and upgrading its distribution system equipment and is committed to complete its business plan for future growth within the service area of Grimsby.
Please be advised that our office will not be open until 9:00am on Wednesday, November 21, 2018 due to a business function.
Hours of Operation November 19-23, 2018
Monday..............8:30am – 4:30pm
Tuesday.............8:30am – 4:30pm
Wednesday.........9:00am – 4:30pm
Thursday............8:30am – 4:30pm
Friday................8:30am – 4:30pm
With the current rotating postal strikes possibly affecting mail delivery Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills on time. By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing. Click here to sign up today.
In the event of delivery delay, customers are still responsible for paying their electricity bill on time. During a mail delay you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.
Grimsby Power will be at Canadian Tire (44 Livingston Ave, Grimsby) on Saturday, October 20th, 2018 starting at 9:00am to promote the IESO Save On Energy Deal Days. Deal Days provide instant discounts on a variety of energy efficient items like Energy Star certified LED light bulbs, dimmer switches, weather stripping, advanced power bars and more!
The electricity distributor scorecards measure how well utilities are performing. It was designed to encourage utilities to operate in an effective manor and continually look for ways to improve productivity and focus on improvements of value to customers.
The scorecard includes several measurements that assess the utilities’ services. They include frequency of power outages, financial performance, costs per customer, how well the distributor resolves a customer’s concern on the first contact (First Contact Resolution), billing accuracy and public safety.
With the possibility of a strike or lockout by Canada Post Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills. By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing. Click here to sign up today.
In the event of a mail stoppage, customers are still responsible for paying their electricity bill on time. During a mail stoppage you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.
Grimsby Power Inc has filed an Incentive Regulation Mechanism (IRM) application with the Ontario Energy Board for 2019 distribution rates.
The IRM adjusts distribution rates using a formulaic approach. Any other change in billed amounts is related to the disposition of pass through amounts and changes in transmission rates.
To view the full rate application please click on the link below.
If the cost of energy-saving upgrades is out of reach, Ontario’s new AffordAbility Fund is here for you.
Grimsby Power and community services are working together to help you improve your home’s energy efficiency with free energy-saving upgrades, which can lower home energy use and your electricity bill.
AffordAbility Fund™ is a trade-mark of Affordability Fund Trust, used under license. The AffordAbility Fund is run by the Affordability Fund Trust and supported by funding from the Government of Ontario.