COVID-19 Energy Assistance Program

COVID-19 Energy Assistance Program (CEAP) for Residential Customers

The Government of Ontario is providing $9 million to support eligible residential customers struggling to pay their energy bills as a result of COVID-19.

CEAP is delivered directly by electricity and natural gas utilities and unit sub-meter providers, further to rules laid out by the Ontario Energy Board. CEAP provides a one time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments. Eligible customers can apply starting applying on July 13, 2020.

Grimsby Power customers can complete and submit the application by clicking on the link below beginning July 13, 2020.

CEAP ONLINE APPLICATION FORM

Contact Grimsby Power at 905-945-5437 option 2 for further details regarding eligibility, or visit oeb.ca/ceap.

If you would like to print a copy of the application please click here.

A completed application can be mailed to 231 Roberts Road, Grimsby, ON, L3M 5N2 or dropped off in our drive through drop box at 231 Roberts Road.

Completed applications can also be scanned and emailed to customeraccounts@grimsbypower.com.

COVID-19 Energy Assistance Program (CEAP) for Small Business Customers

The government also announced $8 million for the COVID-19 Energy Assistance Program for Small Business (CEAP-SB) to help small businesses that are struggling to pay their energy bills as a result of the COVID-19 emergency. We expect that program details will be available later this summer.