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If you have additional questions, or wish to learn more about the electricity de-regulation, you can contact the Ministry of Energy Science and Technology at a toll free number 1-888-668-4636 or you can check out their Web site at www.est.gov.on.ca or you can e-mail your questions or concerns to the Ministry at fyi@est.gov.on.ca. You can also contact the Ontario Energy Board at 1-877-632-2727or their website at www.oeb.gov.on.ca.

No. You do not have to switch if you do not want to. Grimsby Power will continue to supply you with power at a price approved by the Ontario Energy Board if you do not want to switch.

You may want to power your home with alternate forms of electricity, such as solar or wind power or you may want to shop around for the best price. Environmentally minded consumers will be able to purchase 'green power', or they may choose electricity generated by using natural gas, or a combination of energy sources.

Retailers selling cleaner sources of power are required to meet environmental disclosure regulations in order to be licensed by the Ontario Energy Board. A retailer claiming to provide more cleanly generated power will have to show you the mix of energy sources they propose to use and how it compares to the province-wide average.

You would call Grimsby Power, which still owns the distribution wires and poles and is responsible for delivering power to your home. Grimsby Power is responsible for maintaining the power lines and ensuring that electricity is delivered to your home.

Niagara Power, as an incorporated company, is the holding company for Grimsby Power and reports to the Shareholder the Town of Grimsby. Under deregulation Grimsby Power had to transfer its assets to the Town. However an agreement was made to create a debt instrument and transferred $5.7 million tax-free to the Town. No dollars actually changed hands as a promissory note was created. Grimsby Power pays interest to the Town and reduces the overall taxes payable.

You have the option of buying electricity you use in one of three ways. This is where you, the consumer can make a choice. One way is through the Regulated Price Plan, where you are changed a regulated price per kilowatt hour (kWh) by Grimsby Power for the electricity that you use. Another way is through an electricity retailer, where you pay the price per kWh as agreed upon by you and the retailer in the contract you sign. The third way, only available if you have an interval meter, is through spot market pricing, where you pay actual wholesale market prices for electricity, which change every hour. These three options only relate the "Electricity" line of your bill. Even if you choose to sign with an electricity retailer or pay spot market pricing, Grimsby Power will continue to charge amounts for the "Delivery", Regulatory" and Debt Retirement Charge" lines on your bill. Along with most customers served by Grimsby Power, you are automatically part of the first option, the Regulated Price Plan unless you choose one of the other options.