Grimsby Power Incorporated is committed to providing the residents and businesses of Grimsby with a safe and reliable supply of electricity while operating effectively and efficiently at an equitable cost.
Grimsby Power is dedicated to maintaining and upgrading its distribution system equipment and is committed to complete its business plan for future growth within the service area of Grimsby.
Grimsby Power wants you to know that we are conducting a Customer Satisfaction Survey starting January 14, 2019. You may receive a call from a company called ADVANIS on behalf of Grimsby Power. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any questions, please contact our customer accounts department at 905-945-5437 Option 2.
The Conditions of Service describe the operating practice and connection policies of a distributor. Grimsby Power Inc. has reviewed its current Conditions of Service and made changes to update the document. Please visit www.grimsbypower.com to review changes to the current Conditions of Service. Any comments regarding the revisions can be sent to firstname.lastname@example.org. The proposed timeline for the implementation of the revised Conditions of Service is January 1, 2019. The summary of revisions can be reviewed by clicking on the link below.
With the current rotating postal strikes possibly affecting mail delivery Grimsby Power is recommending that you sign up for e-billing to keep receiving your bills on time. By switching to Paperless Billing you will receive an email each month indicating that your eBill is available for viewing. Click here to sign up today.
In the event of delivery delay, customers are still responsible for paying their electricity bill on time. During a mail delay you may pay your bill through online banking, telephone banking, at the bank, in our office or we have a drive thru drop box at our office for your convenience.